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University Telephone System

Billing & Rate Information*

*This billing information applies to academic departments and other affiliated areas covered under headcount and equipment billing.

Telephone System Rates

Telephone System Billing

  • Billing for Telephone Services: Detailed info for
  • Billing Lookup: Look up billing information based on PTAO, ORG Code(s), or telephone number. Output is available in a PDF and downloadable in other formats for import into Excel and other similar tools. Equipment included in the “headcount model” will display a charge amount of $0.00. All other equipment not included in the headcount model will display the actual monthly fee.
  • Billing Questions Contact: Use the Contact Form if you have additional questions.

Overview of the Billing Model

ITS bills departments for telephone services according to a cost recovery “headcount” IT funding model. Each of the University's Major Business Units (MBUs) receives an annual bill which includes telephone services based on the number of employees in its area. Costs for more specialized services that are not widely used across all departments, such as call centers and specialized telephone peripherals, are charged individually.

  Page Updated: Thursday 2017-11-30 13:51:42 EST