ITS and UVa logos for printed output

Windows 8 at the University of Virginia

Status & Availability of Software and Support

Windows 8.1 Status & Availability of Software and Support Statement

Important Note for UVa Identity Token Users

Windows 8 SafeNet drivers are now available.

Attention! If you are upgrading to Windows 8 and you have SafeNet drivers for a previous version of Windows installed, you must uninstall your SafeNet drivers before upgrading. If you upgrade to Windows 8 with the existing drivers still installed, your computer may be unable to use a UVa Identity Token after the upgrade.

After upgrading to Windows 8, you will not need to reinstall the SafeNet drivers unless you are using an iKey.

This page outlines ITS’s support for, and testing of products and services against, Windows 8. Windows RT (the tablet operating system) is not supported.

Windows 8 Support at UVa

The Windows 8 operating system was available for general purchase as of October 26, 2012.

Whether or not a particular machine should be upgraded from the current operating system to Windows 8 is an individual decision. Below are some links and items to consider when deciding if your machine can be upgraded. If your machine is maintained by staff in your department, check with them about how well Windows 8 fits in the department’s computing plan prior to upgrading.

UVa Wireless & Network Setup Tool

Known Compatibility Issues at UVa

  • Cisco AnyConnect VPN — A new version of the VPN software branded Cisco AnyConnect Secure Mobility Client (available through the UVa VPN site) replaces the previous version branded Cisco AnyConnect VPN.
    • Important! Any older VPN software must be uninstalled from Windows 8 systems before Cisco AnyConnect Secure Mobility Client is installed.
  • Drivers for UVa Identity Tokens — There are currently no identity token drivers for Windows 8.
  • Enterprise Applications — Windows 8 (and IE10) compatibility testing with Oracle/E-Business Suite (HR/Finance), Peoplesoft (SIS) and ImageNow/WebNow is underway. At this time, Windows 8 and Internet Explorer 10 are not certified for use with our implementation of Oracle. More information:
  • Symantec Endpoint Protection (SEP) — Windows 8-compatible versions of Symantec Endpoint Protection (antivirus software) are available on UVA Software Gateway.
    • Upgrading to Windows 8 from an earlier version of Windows? First, unistall any antivirus on your machine (including earlier versions of SEP) prior to performing an upgrade to Windows 8.
    • Download it now »
  • Home Directory Service (HDS) program — Works with Windows 8, but you must install the .NET 2.0 framework prior to installing the HDS program.
  • Alertus Desktop Notification program — Works with Windows 8, but you must install the .NET 2.0 framework prior to installing Alertus.

Upgrade Considerations Before Switching to Windows 8

  • Is the software you use compatible with Windows 8, or are affordable upgrades to compatible versions available? UVA Software Gateway lists Windows 8 in the supported OS versions list for the titles we distribute and have tested.
  • Can your computer run Windows 8? Microsoft has posted frequently asked questions about compatibility for Windows 8. The Windows 8 Release Preview Setup program will scan your PC to determine what’s compatible and provide a report that you can save or print.
    • There are sometimes vendor-specific device driver and BIOS updates required prior to OS updates, so you will need to check with the vendor of the computer and associated devices for availability.
  • Is the upgrade worth the cost? Both in time and money. Some updates require a new installation of Windows, wiping out data currently on the machine. This will mean you will need to find license keys and installation disks for purchased software, and back up your files before starting the upgrade. Backups are advisable even with in-place upgrades.
  • Do you have the time to learn how to navigate a totally new user interface? The familiar Windows Start menu is gone. You’ll need to familiarize yourself with everything, from navigation to basic tasks like turning off your PC. New Windows 8-style apps will also be very different from anything seen in previous versions of Windows. Think about the impact learning how this new operating system works on the work you need to accomplish now with your computer.
  • Can you do it yourself, or should you pay someone to do the upgrade? Operating systems upgrades are a bit more complicated than standard software upgrades. Things can go wrong that require starting over repeatedly. If you are not comfortable performing and troubleshooting installations, you are better off paying someone to perform the upgrade for you.
  • Do you have a backup, or are you willing to risk losing the data on your system?
  • How comfortable are you supporting your own computing activities? While the UVa Help Desk and ITS are just starting to support this new operating system, it’s possible you may not yet get answers to complicated Windows 8-related questions right now. So, you may be referred to outside resources for support or have to research your question on the Web. Also note the list of known compatibility issues above.

Upgrade Availability at UVa

Installing the .NET 2.0 Framework on Windows 8

  1. Click on the Desktop tile.
  2. Hover the mouse over the bottom right corner of the screen. Choose Settings from the menu that appears.
  3. Choose Control Panel.
  4. Select Programs.
  5. Choose Programs and Features.
  6. Select Turn Windows features on or off from the list on the left.
  7. Select the box next to .NET Framework 3.5 (includes .NET 2.0 and 3.0).
  8. Click Ok.

  Page Updated: Thursday 2017-03-23 15:11:59 EDT