Appendix C: Systems Supported by the Health System

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Here you can find all systems supported by Health System Computing. Responsible parties for each system is listed accordingly.

The systems below are maintained and supported by the Health System, including risk management and HIPAA compliance, as of the publication of this document. The applications listed below are the major systems supported by the Health System, but the list is not exhaustive.

If you have questions regarding the risk management or disaster recovery procedures related to a Health System-supported system on which your department depends or if you have a critical system that you want to place under Health System support, call the Computing Services Help Desk (924-5334) for contact information on individual services.

The chart below lists systems with broad use and official medical record status. The most current version of this list is maintained in Health System policy 0218 (Definition, Characteristics, and Maintenance of the Medical Record), available here. Departments responsible for systems identified in this chart must substitute the RiskWatch assessment tool administered by HS/CS for the ITS-RM question sets. For additional information on the RiskWatch tool, contact Jay Early.

System Responsible Party
CAOS (Heart Center Labs) Heart Center Computing
CAS Health System Computing
Co-path Pathology
Eclipsys/MIS Health System Computing
IDX Physician Billing, Charge capture (TES) Health System Computing
LanVision document imaging Health Information Services (HIS) and Health System Computing
ORMIS System OR Services
PACS – Dicom Imaging Health System Computing and Radiology
Radiology Information System (RIMS) Radiology
SMS Registration, Patient Billing Health System Computing
SMS Resource Scheduling Health System Computing
SoftMed HIS and Health System Computing
Sunquest (labs) Pathology
Tracks Health System Computing

In addition, Health System Computing is responsible for the following central systems:

  • File Servers (e.g., O:, Q:, Z: drive)
  • Microsoft SMS (update management service)
  • Network Systems (Agency 209), including Secure Clinical Subnet (SCSN)
  • Outlook e-mail and calendaring
  • PeopleSoft
  • Windows Web Services

See also the HSCS software support policy, which places applications into four categories of support: full, partial, unsupported, and unauthorized.

Note that your department may have chosen to provide alternatives to some of the above central services on a local basis, e.g., file servers.

All systems should have downtime plans and restoration/recovery plans in the event of a system failure. Each system and service has a different return to service timeframe based on its criticality and the severity of the problem. (If you have a contract for a specific service with HSCS, a customized return to service time may be specified.) HSCS regularly performs an IT security risk management process on its own resources, in order to protect its assets and prepare for disaster recovery.

© 2008 by the Rector and Visitors of the University of Virginia.

The information contained on the University of Virginia’s Department of Information Technology and Communication (ITC) website is provided as a public service with the understanding that ITC makes no representations or warranties, either expressed or implied, concerning the accuracy, completeness, reliability or suitability of the information, including warrantees of title, non-infringement of copyright or patent rights of others. These pages are expected to represent the University of Virginia community and the State of Virginia in a professional manner in accordance with the University of Virginia’s Computing Policies.