Scan&Score

Answers to Frequently Asked Questions (FAQ)

If you have a question that this document does not address, please contact the ITC Help Desk.

I'm going to give an exam. Where do I get blank Scantron forms (i.e., bubble sheets)? Is there any charge? Who can use your services?
There is no charge for the sheets or for grading an exam. Anyone associated with the University of Virginia may use our services. Blank bubble sheets can be obtained from: the ITC Help Desk (2015 Ivy Road); the ITC Quality Assurance Window in Carruthers Hall; the Hospital West Copy Center. These are all open between 8AM and 5PM, Monday through Friday (University holidays excepted).
Where do I return the completed bubble sheets for scanning?
Faculty must bring their bubble sheets and keys to the Quality Assurance Window in Carruthers Hall (exception: School of Medicine faculty take theirs to the Office of Medical Education (OME)).
One of my TAs will be helping with the grading; so what do I need to do?
On the scanning request form, a professor/instructor of record may add all of the course's TAs on the bottom of the form if TAs will be allowed to view and score exams. Access to the designated individuals will apply to all of the professor's exams. TAs can also complete the scanning request form individually and then in the Scan&Score application, the professor can give TAs access to the exam (click on the Exam Access Control tab and click the box to Allow access next to the TA's name).
After the exam is scored, the professor/instructor of record is sent an email; the professor will need to forward that message on to the TA helping score the exam. TAs do not get automatic emails when exams are scored.
Do the students really need to use #2 pencils?
Yes, No. 2 pencils work best; most inks are transparent and do not contain enough graphite to block the light and so are not "read" by our scanner.
My exam ends after 5PM. Can I still drop off my exam?
Yes, we have a drop-off slot in our door for after-hours exams. Exam cover sheets and envelopes are available too.
How long does it take to get back my exam results?
This will depend on when the exam was dropped off and what else we are processing. During the regular semester, you will usually get the results anywhere from a half hour to a few hours. During final exam periods response time can depend on how many exams were brought in ahead of yours but we still try for a 2 hour maximum return time.
How do I post my grades for students to view?
Through the Instructional ToolKit.
I miscoded my answer key. Do I need to bring you a new key?
No, you can edit your answer key online through the Scan&Score application.
Why can't I have more than one correct answer for a question?
You can edit the answer key online and allow multiple answers for a question with the Scan&Score application. You cannot mark multiple correct answers on a scantron sheet.
I accidentally used 2 correct answers for a question. Can I mark both on my key as correct?
No. The easiest way to handle this is to modify the answer key online through the Scan&Score application.
What if I have 20 questions on my exam and a bonus question. Or, some of my questions are worth more than others. What kind of output will I get?
Once the exam has been loaded into the system you can edit the weight for the question. The final test scores will reflect the weighted values.
I don't know what some of the numbers on my printout mean.
Explanations can be found for the various statistical values, such as Reliability Estimate (KR-20), T-Score, etc.
I want to put my exam scores into an Excel spreadsheet.
Use the export option when viewing the report. Remember that the exam data needs to be protected.

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