© 2008 by the Rector and Visitors of the University of Virginia.

The information contained on the University of Virginia’s Department of Information Technology and Communication (ITC) website is provided as a public service with the understanding that ITC makes no representations or warranties, either expressed or implied, concerning the accuracy, completeness, reliability or suitability of the information, including warrantees of title, non-infringement of copyright or patent rights of others. These pages are expected to represent the University of Virginia community and the State of Virginia in a professional manner in accordance with the University of Virginia’s Computing Policies.

ITCWeb: Effective Use of Statistical Computing Support Understanding What We Can and Cannot Do For You

For faculty, staff and students at the University of Virginia, the Computing Support Services branch of ITC provides statistical computing consulting for ITC-supported statistical software packages. Although we can help you with the design and methodology of your study, including the selection of the appropriate analyses and their interpretation, we recommend you first get help with these issues from your departmental colleagues and advisors. We also expect that most users of statistical software will seek assistance from colleagues and appropriate faculty for assistance in understanding the more advanced statistical procedures.

In general, the statistical consultants are present to provide assistance with issues related to the use of statistical software packages to answer research questions. While this often involves issues of actual statistical theory, the user is advised to seek other sources for strictly statistical questions (as opposed to issues about how to utilize software to apply a particular statistical procedure -- such issues are appropriate ones to address to the statistical consultants). For issues related to statistical theory, the user might seek assistance from the Department of Statistics which provides statistical consulting services as well; details about their services can be obtained by calling 924-3222 or from the Department of Statistics webpage.

You may also benefit from taking advantage of other resources available at the University (listed below).

Comments and Concerns

If the consultants have difficulty with your problem(s), they will consult with a full-time staff member. It is ITC's goal to provide you with knowledgeable assistance in a pleasant manner. Please let us know whether we are successful or not. If you have any concerns about the statistical computing consultants, please feel free to contact Nancy Kechner at 924-0911 or kechner@Virginia.EDU.

Other Resources at the University of Virginia