ITC Service Change/Home Directory Service, Windows XP & 2000

January 11, 2002; Updated January 15, 2002

The upgrade to the Home Directory Service (HDS) filers upgraded the authentication process so that Windows XP systems can now connect to the Home Directory Service. As a side effect of that fix, Windows 2000 systems which have not had any service packs (either Service Pack 1 or Service Pack 2; see below) installed can no longer connect to the Home Directory service.

Windows XP Users

Windows XP users can now install and use the Home Directory Login utility to connect. See ITC's Windows XP dialup instructions for additional dialup configuration settings that are required to use Home Directory via Windows XP dialup connections.

ITC Windows XP dialup settings are at:
http://www.itc.virginia.edu/desktop/pc/winxp/dialup/

Windows 2000 Users

The initial release of Windows 2000 had a bug in its implementation of clear text authentication with Unicode character set. This bug was fixed by Service Pack 1. Previous releases of the HDS filer software accepted both the formats of the authentication requests from Windows 2000, but this HDS filer update has now disabled acceptance of the original Windows 2000 format. If Service Pack 1 is installed on your machine, you should be able to log in to the Home Directory Service.

If you have not installed Service Pack 1, Service Pack 2 is available and is stable. Service Pack 2 provides the latest updates including fixes in the following areas: application compatibility, operating system reliability, security, and setup. Windows 2000 Service Pack 2 includes the updates contained in Windows 2000 Service Pack 1. Service Pack 2 for Windows 2000 is available from Microsoft by going to
http://windowsupdate.microsoft.com
If Service Pack 2 is installed on your machine, you should be able to log in to the Home Directory Service.

Posted 1/11/02; updated 1/15/02

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