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Initiatives
Integrated Systems
Project (ISP)
The Integrated Systems Project
is a major, University-wide five-year initiative to replace obsolete
core technology and business systems in the areas of financial, human
resources and student services with an Enterprise Resource Planning
(ERP) system. This state-of-the-art group of integrated software applications
will significantly enhance support for the core missions of the University
and improve service for all the University's customers.
The University's
strategic vision cannot be met with current administrative systems or
processes. In 1994 the University began modifying its processes, policies
and procedures as part of its new Process Simplification initiative.
This effort has been hampered b the current technology base, which cannot
accommodate the technological requirements of many of today's best business
practices. In 1996, a three-year process was begun through which the
University community determined that the University should purchase
and implement a group of integrated software applications and solicited
proposals from software and consulting companies. Oracle has been awarded
a contract for the software applications, and KPMG Consulting was awarded
a contract for assistance with project implementation.
Project objectives
include improved customer access and service, increased efficiencies,
and better ability to adapt to growth, change, and new ways for interacting
with customers. The underlying strategy is to implement the ERP system
in conjunction with modifications and simplifications in the University's
administrative processes. This will occur in three phases over a five-year
period.
Student web portal
The University has initiated a major project to implement state-of-the-art
personalized student access to University information and services.
While the University web site has a main entry point, or portal, oriented
to current students, this project will combine authentication with
dynamic web page generation to enable students to customize the information
they receive and the format in which it is displayed. The University
will be able to deliver content most appropriate for each student. For
example, at the start of each semester, student pages could automatically
display links to registered courses. The initial phase of this project
will concentrate on developing the portal framework, authentication
mechanism, and entry points for delivery of tailored information.
Credit card infrastructure
To promote use of the web for department e-commerce, the University
is developing a credit card processing infrastructure. This infrastructure
will link department web pages with a University contracted credit card
processing firm. Departments will be able to easily accept credit card
payment for items such as workshop registration, research reports, or
multimedia instructional materials. The infrastructure, which is scheduled
to be in place by the start of the school year in August 2000, will
insure proper transmission of credit card information and recording
of the transaction for department records.
Digital Signatures
Anticipating that public key infrastructure (PKI) will prove to be an
important supporting structure for the electronic commerce environment
at the University and in state government, UVa has been among state
and national leaders in the development of PKI on three fronts. First,
technical staff at the University have been testing PKI concepts and
products for several years to evaluate their potential for useful deployment
within the UVa environment. Second, UVa has volunteered to serve as
the research-and-development
site for a PKI "bridge" mechanism for simplified cross-certification
between certification authorities (CAs) in Virginia government. This
project is part of a digital
signature initiative of the Commonwealth's Council on Technology
Services, which reports to Secretary of Technology Don Upson. Finally,
UVa business and technology specialists have been working together on
the financial/legal/audit issues related to digital signatures in a
team led by the UVa internal audit director. In addition to the benefits
of all of this work for continued development of state public key infrastructure,
these projects also aim toward PKI as a central security element in
the University's new integrated system (see ISP, above), scheduled to
come into production in phases over the next four to six years.
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