Note: The UVa Anywhere Profile connection will only work from an off-Grounds location.
UVa Anywhere Use
- Open the VPN Client, and select UVa Anywhere.
- Select Connection Entries.
- Select UVaAnywhere, and then click the "Modify" icon.
- Select your Certificate in the Name box.
- Uncheck "Send CA Certificate Chain."
- Click on Save.
- Select Connect to initiate the VPN Connection.
- Note: You will know you are connected when the little golden padlock on the bottom right-hand side of your screen displays in locked position.
Troubleshooting
If you have problems connecting, verify you configured the Cisco VPN as described above. Verify also that you can access the Internet by going to any external website you rarely use.
If you cannot access the Internet and if you are off-Grounds, contact your local Internet Service Provider (ISP). If you can access the Internet, but still cannot make the VPN connection, try these three procedures, in this order:
One: Change the Transport Protocol
- Open the Cisco VPN.
- Click on UVa Anywhere.
- Click Modify.
- Click Transport.
- Change the setting from IPsec over TCP to IPsec over UDP.
- Click on Save.
- Connect again.
Two: Change Connection from Wireless to Wired
If you use a wireless router, disconnect it. Reconnect your computer by wire directly to your cable of DSL modem. Try again to connect.
Three: Verify Certificate
Check to make sure you selected a valid Personal Digital Certificate, as indicated by the expiration date: select the Certificates tab, then click Modify > Certificate Authentication. Try again to connect.
If you are still not able to connect, contact the ITC Help Desk while in front of your computer.