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Troubleshooting Your
NetMeeting Installation

Let's face it -- adding a new card to your PC or installing software doesn't always go smoothly. Fortunately, some problems that look like "big trouble" are actually pretty easy to fix. The following problems and fixes are the ones that have "bit" us while we were testing new products. Maybe your problem, and its solution, are listed here.

IMPORTANT NOTE for Windows 2000 and XP users: NetMeeting is already installed! To use NetMeeting on Windows 2000, click Start, point to Programs, point to Accessories, point to Communications, and click NetMeeting.

Banner: Troubleshooting

Problem: No Local Video

Problem: Sound is not "full duplex"

Problem: You cannot be heard by others

Problem: You cannot share applications

Problem: A remote site can connect to you, but you cannot connect to them.

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