More information about UVa's January 2008 move to Microsoft Exchange.
Request an Exchange Account
To request an Exchange account, you first must know your password, which is the same as your Eservices password. If you do not know this password, (re)set it now. After you have your Eservices password, you can:
- Go to the Eservices Management Website and log in through NetBadge.
- Click Account Management.
- Then:
- Individuals requesting an Exchange account: select Exchange Tools.
- LSPs and department administrators: select LSP Exchange Tools.
- Under Request an Eservices Exchange account here, click the Request Account button.
Connect to Exchange
Once you have an Exchange account, you can connect to Exchange on your own computer, from any computer, and from a mobile device or smartphone:
From Your Own Computer
Connect through Microsoft Office using:
- Outlook 2007 (Vista) or Outlook 2007 (XP)
- Outlook 2003
- Entourage 2004
- Or, use another email program via IMAP
From Any Computer
With an Internet connection and a Web browser (such as Internet Explorer), you can read your Exchange mail and manage your calendar from anywhere:
From a Mobile Device or Smartphone
More info about using mobile devices with Exchange:
- BlackBerry
- iPod Touch or iPhone
- Windows Mobile (PocketPC6800, Treo700W/WX, or Treo 750)
- Palm Treo (650/680/700P/755P)
Recommended UVa-Specific Settings
Get Training, Help, and Support
If you're looking for self-help, training, tech support, etc.:
Training
- ITC has provided you with access to free, brief online training videos, viewable anytime:
- Optional: View this Getting Started Guide (PDF) before viewing the VTC videos.
- Ready to view now?
Go to www.VTC.com and log in.
- Former CorporateTime users: you already have an account. Log in with your UVa computing ID and password: training
- New Exchange users and those who are unable to access the videos: email itc-training@virginia.edu to request a VTC login.
- Search for Outlook 2007, Outlook 2003, or Entourage videos, and then view the brief segments on exactly the topics you need.
- Other training available by request; email itc-training@virginia.edu.
Help and Support
- Answers to Frequently-Asked Questions (FAQs)
- Contact the ITC Help Desk
- Email exchange-consult@virginia.edu
- Ask your LSP, if you have one (Does your department have one?)