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The information contained on the University of Virginia’s Department of Information Technology and Communication (ITC) website is provided as a public service with the understanding that ITC makes no representations or warranties, either expressed or implied, concerning the accuracy, completeness, reliability or suitability of the information, including warrantees of title, non-infringement of copyright or patent rights of others. These pages are expected to represent the University of Virginia community and the State of Virginia in a professional manner in accordance with the University of Virginia’s Computing Policies.

Integrated System VPN Support

Integrated System VPN support

The Virtual Private Network (VPN) client and server are used to require more secure passwords when accessing Oracle Integrated System services.

Installation instructions are at http://www.itc.virginia.edu/desktop/integratedsystem/vpn/install.html

Use instructions are at http://www.itc.virginia.edu/desktop/integratedsystem/vpn/usage.html

Account Information:

The VPN account creation process requires that in addition to an Oracle account you have an account on either the Central Mail Service, Blue.unix.virginia.edu or the Health Sciences Exchange System password. If you have none of these, ITC recommends you create a Central Mail Service account. If you have problems with the account creation process contact the ITC Computing Help Desk at 924-3731. If you create a Central Mail Service account and do not intend to use it regularly you should change the configuration to forward mail to your primary mail account.

Creating VPN accounts/changing passwords/resetting lost passwords: Once you have the appropriate other accounts created you can use the VPN Account Creation/Change web site (https://vpn-acct.admin.virginia.edu/cgi-bin/sign-up) web site.

Possible error messages from the Account Creation web site:

The ISP system does not have an account matching your ID.
Your account on the Inetgrated System does not exist. It must be created before your VPN account can be created.

The identifying information you provided does not match our records.
Please re-enter and submit again.
One of the pieces of identifying information you provided cannot be verified with our databases. Contact the ITC Help Desk Accounts staff at 924-3731 if you need to verify our record of your ID number, Date of Birth and Social Security Number. Be sure you use your UVA Computing ID, not an email alias.

Insecure password! please choose another and submit again.
Your password can be guessed by tools available via the internet. See our security site for hints about choosing a good password.

Questions about use or installation of the VPN should be sent to vpn-consult@virginia.edu.