CMS Tools
 • WebMail Login
 • SPAM Tagging

Migrate to the CMS

Services
• Antivirus Service

Site Navigation
 • Central Mail Service
 • Email Client Choices
 • Client Guides:
   •  Mulberry
   •  Eudora
   •  Outlook Express
   •  Thunderbird
   •  Web Mail
 • Registration
 • Aliases
 • Mailing Lists
 • Massmail
 • Remote Access
 • SMTP Auth
 • Help

Related Resources
 • Accounts
 • Electronic Abuse
 • Network / Internet
 • Spam
 • Viruses

Personalizing Web Mail Settings

• Web Mail General Settings
  • Text or icon interface;
  • Mailbox display;
  • Signature;
  • Sent and draft messages;
  • Mailbox view options;
  • Message view options;
  • Trash management;
  • Addressbooks;
• CMS Settings
  • Subscriptions;
  • Spam;
  • Quota;
  • Change Password;
  • Server Side Rules;
  • Vacation;
  • Forwarding.
• Client Settings
  • Mulberry;
  • Other Clients.
• Misc
  • Register

Text or Icon Interface

The default interface for Web Mail displays icons for mailbox functions such as forward, delete, etc. For a full listing of icons and their meanings, please see the Glossary section of this site.

If you prefer a simpler interface with text labels and fewer options, set the interface to text display:

1. Under the Settings tab, set the Interface buttons option to text.
2. Click the Update button to save the setting change, then click the Logout button to close Web Mail.
3. When you log back in, the Mailboxes window will have text links for common functions instead of icons.
   
   
   

   Webmail Screen Using Text Interface

Top

Mailbox Display

Web Mail allows you to choose which of your mailboxes will display in the mailbox listing.

You may display all of your mailboxes, none of your mailboxes, or only selected (subscribed) mailboxes.

To display all of your mailboxes:

1. Under the Settings tab, make sure the settings for Display All Account Mailboxes and Display Subscribed Mailboxes are set to default(YES).
2. Click the Update button to save the setting change.
3. Click the Mailboxes tab to see all of the mailboxes in your CMS account displayed in the left frame of the Mailbox window.

To display none of your mailboxes:

1. Click the Settings tab if needed, then set Display All Account Mailboxes and Display Subscribed Mailboxes to No.
2. Click the Update button to save the setting change.
3. When you click the Mailboxes tab, only your Inbox will be visible in the main Mailbox "Inbox" window. All of your other mailboxes remain hidden.

To display selected (subscribed) mailboxes:

1. Click the Settings tab if needed, then set Display All Account Mailboxes to No and set Display Subscribed Mailboxes to Yes.
2. Click the Update button to save the setting changes.
3. To choose which mailboxes show as subscribed, click the Subscriptions link under the WebMail logo, and add or delete mailbox names from the listing of subscribed mailboxes, then click the Update button to save your changes on this page. Click the General link to return to the general settings window.
4. When you click the Mailboxes tab, only the subscribed mailboxes in your CMS account will be displayed in the left frame of the Mailbox window.
   
   

Top

Setting a Signature

You may set a signature to be added to the bottom of each message you send:

1. Click the Settings tab if needed, then enter your name, title, etc. in the Signature box under the Message Composer section.
2. You may also customize the way your name appears in the From: line of messages you send from Web Mail.
3. Reply headers and reply quoting are also customizable, with settings for modifying the way sender information, time sent, and message quoting appear.
4. Click the Update button to save any setting changes you made.
   
   

Sent and Draft Message Settings

Web Mail allows you to save a copy of sent messages automatically. You may also pick a location for draft (in progress) messages to be saved, as well as choose options for the width of the message window (Text Columns) and line wrapping.

By default, sent messages are not saved. To save a copy of each outgoing message in a mailbox of your choosing:

1. Select a mailbox name from the Save Sent Messages in: box under the Message Composer section. Most CMS accounts already have a sentmail or similar mailbox, which is a good place to store copies of outgoing messages.
2. Click the Update button to save the setting changes.

By default, draft messages are not saved for later editing. If you select a location in which to save messages in progress, a button will appear at the bottom of every Compose window, giving you the option to save a message in progress to the mailbox you set as your drafts mailbox. To select a drafts mailbox and save a message to it for later editing:

1. Select a mailbox name from the Store Draft Messages in: box under the Message Composer section. Most CMS accounts already have a drafts or similar mailbox, which is a good place to store draft messages.
2. Click the Update button to save the setting changes.
3. When composing a message, you may click the Save in Drafts button at the bottom of the Compose window (to the right of the Send button). If you chose another mailbox for your drafts, that mailbox name will show on the Save in button.
   
   
   
   
4. To retrieve a draft message for further editing:
   • Click the Drafts mailbox (or the name of your drafts mailbox) in the Mailbox window.
   • Select the draft message you wish to edit from the mailbox listing. The message will open in view only format.
   • Click (edit draft) to open the message in a Compose window.
   • Click Send when you are ready to send the message, or click Save in Drafts if you wish to edit it further later.
     
     

Top

Mailbox Viewing Options

Under the Mailbox Viewer section of the Settings page, Web Mail allows you to choose options for:

• how many messages display per page;
• how often the mailbox refreshes;
• which fields your messages are sorted by;
• and whether the sort is ascending or descending.

• To choose how many messages display per page, choose a value in the Display box.
• To change the default for how often the mailbox is refreshed (e.g. how often Web Mail looks at the server to see if you have new messages), choose a value in the Refresh Every box.
• To change the sort order for how messages are listed in your Inbox and mailboxes, click the radio button to change from the default sort of time Received. Other options for sort order are: Status (e.g. new, unread, read); From; Subject; and Size. To change the sorted messages from the default of Reverse, or descending order, to ascending order, set Reverse to No.
• Be sure to click the Update button when you are finished making setting changes.

Top

Message Viewing Options

Under the Message Viewer section of the Settings page, Web Mail allows you to choose options for:

• the character set used for messages;
• how HTML included in messages is displayed;
• how links are displayed;
• how images are displayed;
• and which header fields are displayed in the mailbox listing.

  

• To use the character set defined in an incoming message (for foreign language encoding), set Use Message Charset to Yes.
• To show HTML included in messages in a smaller frame inside of your message (instead of the default full view of HTML content in the message window), set Show HTML to in frame.
• To show links in such a way that provides mild security, choose Safely. Some links may not work with this default selection. To show all links with no security provided, choose Directly. To disable the display of all links, choose Disable.
• To show images in such a way that provides mild security, choose Safely. Some images may not display with this default selection. To show all images with no security provided, choose Directly. To disable the display of all images, choose Disable.
• To re-order the way message fields display inside a mailbox, set Fields to Custom. In the editable field boxes that result, type the names of the fields in the order you would like them to appear.
• Be sure to click the Update button when you are finished making setting changes.

Top

Trash Management

Web Mail allows you to customize the way message deletion is handled. By default, messages are deleted immediately, but you may also set your trash management options to move messages to the Trash Can or another mailbox for later deletion or mark messages as deleted but leave them in the mailbox.

Top

To set the deletion method to move deleted messages to the Trash Can (shows at the bottom of Mailbox list):

1. Set Trash Mailbox to Trash Can (or another mailbox of your choosing)
2. Set Message Delete Method to Move to Trash (or the mailbox name you chose)
3. Click Update to save the setting.
4. When you delete a message, it will be moved to the Trash Can or the mailbox you chose to hold deleted messages. Messages in the Trash Can older than 92 days (the default) will be removed when you log out of Web Mail. You may set the value for Trash Older than from 60 minutes up to 360 days.

To set the deletion method to mark messages as deleted but leave them in the mailbox:

1. Set Message Delete Method to Mark.
2. Click Update to save the setting.
3. When you delete a message, it will still appear in the Inbox or mailbox, but will have (marked as deleted) in the Status column.
4. To purge (permanently delete) the message, select the message by clicking its checkbox, then click (purge) in the toolbar. The message will be permanently deleted with this action.
5. Before you purge a message marked for deletion, it is possible to undelete it. To undelete a message marked for deletion, select it by clicking its checkbox, then click (undelete) in the toolbar. The message will return to normal status in the mailbox.

Quota

To distribute the available disk space on the CMS among the people who have accounts, quotas have been placed on the combined size of a person's folders. Quotas are set to 2 Gigabytes for all faculty, staff, undergraduate and graduate students.

To view your current folder usage:

1. Click on the Quota link under CMS Settings.
2. At the top of the page you will be presented with a message stating whether you are within or over your CMS Quota.
3. To see if you are close to exceeding your quota, compare the value next to Your usage: with Your quota:
4. Scroll down to see the size of each mailbox (folder) in your CMS Account.

Top

Change Password

You can change your CMS password from the Settings Screen in Web Mail. To change your password:

1. Click the Change Password link under CMS Settings.
2. Review the password criteria at the top of the page.
3. Enter your current (old) CMS password in the box next to Current CMS Password:
4. Enter your new CMS password in the box next to New CMS Password:
5. Enter your new password again in the box next to Re-enter New CMS Password:
6. Click the Change Password button.

Top

Vacation

The vacation mail program allows you to inform the people that send you email that you will be away from your mail for a period of time. People that send you e-mail will get an automatic reply that you set to inform them that you have received the message, but will not be able to answer it for a while.

More information about the vacation program is available on ITCWeb.

To enable this feature:

1. Select Enable from the drop-down menu to the right of Vacation Mail is currently:
2. Enter the subject you want to appear on your vacation replies below Subject of all messages (for example, I'm on vacation):
3. Enter the text of the message you would like in your vacation replies below Text of all your replies:
4. Click the Update button when finished.

NOTE: After you have enabled vacation mail, you will see an option on the main menu to disable this program or to update your vacation message.

To disable this feature:

1. Choose Disable from the drop-down menu to the right of Vacation Mail is currently:
2. Click the Update button when finished.

NOTE: The vacation subject and message text will be saved and available for future use.

Top

Forwarding

This option will set where the CMS delivers your mail. If forwarding your mail to another system, enter the FULL email address for that account (for example, mst3k@unix.mail.virginia.edu).

To enable this feature:

1. Select Enable from the drop-down menu to the right of Forwarding is currently:
2. Enter the full email address of the account to which you desire email messages forwarded to the right of Your forward is currently set to:
3. Click the Update button when finished.

To disable this feature:

1. Select Disable from the drop-down menu to the right of Forwarding is currently:
2. Click the Update button when finished.

By default, forwarding does not save a copy of your email on the CMS. It simply redirects the incoming message to the email address you have specified. If you wish to have the CMS keep a copy of your mail in your CMS account:

1. Click to place a check in the box to the left of Keep a copy of my email on the CMS.
2. Click the Update button when finished.

NOTE: Accounts that use this option are still restricted in total storage space by the account quota.

Top

Mulberry

Resetting or restoring your Mulberry options will delete your current Mulberry rules, mail folder orderings, screen layout and other Mulberry options. Your mail folder contents, address book contents or server-side CMS rules will not be affected. You may want to save your current configuration prior to resetting Mulberry options.

To reset, save, or restore your Mulberry settings:

1. Click on the Mulberry link under Client Settings
2. Review the information at the top of the page regarding what will, and will not, be deleted.

Reset Mulberry Configuration

1. Under Reset, click the box to the left of Mulberry Rules prior to resetting Mulberry options to preserve any rules you have created.
2. Click the Reset button to reset your currently customized Mulberry settings to the default values. This process cannot be undone.

Save Current Mulberry Configuration

1. Under Save, click the Save button to save a backup copy of your current Mulberry configuration.

Restore Previously Saved Mulberry Configuration

1. Under Restore, select a previously saved configuration from the drop-down menu.
2. Click the Restore Button.

Top

Other Clients

In addition to Mulberry, other POP and IMAP4 clients can access your mail on the Central Mail Service (CMS). These clients include Eudora, Netscape, and Microsoft Outlook. To use those clients properly, you must provide the settings listed as these settings are unique to your account. Other users will have different settings so DO NOT copy a configuration from another user.

IMAP Configuration Information

Enter the Mail Server, Login Name, and SMTP Server in the appropriate fields of your email client's settings or preferences screen.

LDAP Configuration (for Directory Services)

Some clients also support directory lookups through LDAP. This feature allows you to get a directory of University users from within your mail client. Configuration settings for LDAP are also listed.

To configure your email client to search the UVa LDAP database, enter the LDAP Server and Search Base in the appropriate fields of your email client's settings or preferences screen.

POP Configuration Information

Although information is provided to help you configure a POP connection to the CMS, using POP is highly discouraged. Using IMAP is highly recommended.

Top

Misc

Register

Continue to Glossary | Web Mail Login | Mail Management Tools | Settings | Web Mail Home

For questions or assistance with Web Mail, send e-mail to
webmail-consult@virginia.edu or call the ITC Help Desk at (434) 924-3731.