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Web Mail - Mail Management Tools
Working with Multiple Messages
Web Mail allows you to select and perform actions on multiple messages
at one time. See below instructions on how to select
and then move or copy, delete,
forward, redirect multiple
messages, as well as how to mark them as read or flagged.
Selecting Multiple Messages
Web Mail provides a way to select and work with multiple messages in
a mailbox at one time.
- To select one or more messages, click once in the message's checkbox
(to the left of the Status column for each message).
- To select all of the messages displayed on the page, click
(Mark All) in the mailbox toolbar. Note: the Mark All icon always appears
as a checked box, while the checkboxes for each message initially appear
unchecked.
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Moving or Copying Selected Messages
After you have selected one or more messages in
your InBox or other mailbox, you may wish to move or copy them to another
mailbox.
- To copy the selected messages to another mailbox, click the arrow
next to the Select Mailbox box, and choose the mailbox
where you want to copy the messages. Click
(copy to) to complete the action. A copy of the messages will remain
in your InBox, and there will be copies in the mailbox you chose.
- To move the selected messages to another mailbox, click the arrow
next to the Select Mailbox box, and choose the mailbox
where you want to move the messages. Click
(move to) to complete the action. The messages will move to the mailbox
you chose, and will be deleted from your InBox.
- To copy or move an open message, see Getting
Started.
Deleting Selected Messages
Forwarding Selected Messages
It is possible to select a group of messages and forward them all at
once to the same address.
- To forward a group of selected messages to the
same address, enter the address (for example, mst3k@virginia.edu) in
the email address box, then click
(forward). Note that you will not have the ability to add text to the
individual messages before forwarding them. You will see an acknowledgement
that the messages have been forwarded.
- To forward an open message (and have the ability to add text to the
message before forwarding), see Getting
Started.
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Bouncing/Redirecting Messages
Bouncing, or sometimes referred to as redirecting, a message differs from forwarding in that bouncing maintains
all of the message headers. Bounce a message when you want the recipient
to be able to reply directly to the person who wrote the original message.
Additionally, ITC may ask you to bounce/redirect messages to abuse@virginia.edu
or postmaster@virginia.edu in cases of abuse or email account problems.
The ability to retain message header information helps ITC to track and
resolve these types of problems.
- To bounce a single message, open the message, enter the address
(for example, mst3k@virginia.edu) in the email address box, then click
 (BNCE). Note that you will not have the ability to add text to the
message before redirecting. You will see an acknowledgement
that the message has been redirected.
- To bounce selected messages, enter the address
(for example, mst3k@virginia.edu) in the email address
box, then click
(BNCE). Again, you will not have the ability to add text to the
messages before redirecting them. You will see an acknowledgement
that the messages have been redirected.
Viewing Full Headers
It is also possible to view the full headers for a message without redirecting
it. This option is particularly helpful in determining the true origins
of spam and virus messages.
- To view full headers for a message, open the message, then at the
right of the message window click either
(full headers) to see just the raw header information, or 
(undecoded/raw message) to see the raw headers and message contents.
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Mark Messages as Read or Flagged
Web Mail allows you to change the status of messages from read to unread
and vice versa, and to mark important messages with 
(flag icon) in the status bar.
- To change selected messages from unread to read
without opening them, click
(mark as read). Click 
to mark read messages as unread.
- To place a flag in the status bar of a selected message, click
(flag). To remove a flag, select the message and click
(unflag).
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Working with Mailboxes
Web Mail gives you tools for creating and
deleting mailboxes (folders).
Creating Mailboxes
To create a new mailbox using Web Mail:
- Enter the name of the new mailbox in the Create New Mailbox window
located beneath your mailbox list on the left of the screen. Click
 (go)
to add the new mailbox.
- Because you created the new mailbox on your account on the Central
Mail Service, it will appear in the server view of your account no matter what client you
use to access your mail (e.g. Web Mail, Mulberry, etc).
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Deleting Mailboxes (folders)
To delete an existing mailbox using Web Mail:
- Open the mailbox by clicking on its name in the mailbox listing at
the left of the Web Mail window.
- Click
 (settings)
which appear after the mailbox name to open settings for the mailbox.
- In the resulting mailbox settings window, you may choose to rename
or delete the selected mailbox. Click the Delete button
to permanently remove the mailbox, or type a new mailbox name and click
the Rename button to change the mailbox name.
Note: deleting a mailbox in Web Mail deletes it from your account on
the Central Mail Service, so be sure you really want to permanently
delete a mailbox before following these steps. Renaming also changes
the name of the mailbox in your Central Mail Service account.
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Address Books
Web Mail allows you to compose messages using addresses you have
stored in your address books or groups, add addresses to your address books
or groups
by either typing
in an address or searching for an address on the UVa LDAP server.
Locating the Compose Screen
- Enter the compose window by clicking the Compose
tab at the top of the mailbox window.
- Open the address book window by clicking
beside  .
- The top of your compose screen, with the address book open, will
appear similar to the above.
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Using Addresses in an Address book or Group
- Go to the Compose Screen.
- Click the plus sign beside Addresses to show your
address books and groups.
- Click the down arrow next to the Display button
to see the list of available address books and groups. All of your CMS server address books and groups, including those created
with other clients (for example,
Mulberry will appear.
- Select the address book or group you want to use by highlighting it.
- Click the Display button.
- In the box containing the email addresses found in
the address book or group, highlight one or more of the addresses
you want to use.
- Click one of the buttons: To, Cc,
Bcc to indicate where you want the address(es)
added to the message (to the To: line, to the Cc: line, to
the Bcc: line).
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Searching for an Address in an Address Book or Group on the Compose Screen
- Go to the Compose Screen.
- Click the down arrow next to the Display button
to see the list of available address books or groups.
- Select the address book or group you want to search by highlighting it.
Note that you can search individual address books or groups, all
your address books or groups or the LDAP address book, which is the
U.Va. Directory.
- Into the box next to the Search button,
put the text (someone's name) for which you want to search
- Click the Search button
- The matches for your search will appear in the box that
contains email addresses.
- As a search may return several matches, highlight the
address(es) you want to use.
- Click one of the buttons: To, Cc,
Bcc to indicate where you want the address(es)
added to the message (to the To: line, to the Cc: line, to
the Bcc: line)
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To display the Web Mail Addressbook Management screen:
- Enter the Settings window by clicking the Settings
tab at the top of the mailbox window.
- Near the top left of the Settings window, click the link for
Address Books.
- The top of your default Web Mail Addressbook Management screen, similar to the above, will appear. The address book or group displayed
is your default Web Mail address book or group. After you make a change
(add/delete/copy addresses/address books/groups), a message about
the result of your action will appear just below
Addressbook Management.
- Web Mail Addressbook Management refers to entries
in square brackets (example: [antonyandcleo])
as groups.
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Typing Email Addresses into an Address Book or Group
To type an address and add it to the selected address book or group:
- Go to the Addressbook Management Screen.
- To see the list of available address books or groups, click the
down arrow next to the Display button.
- Highlight the address book or group you want to use.
- Click the Display button.
- After the words Add new address,
enter an email address into the text box.
- Click the Add button.
To list a real name with the emamil address, surround the
real name of the person with double quotation marks
and surround the email address of the person with
angle brackets, so that the address appears in the
text box similar
to:
"Mike S. Thomas" <mst3k@virginia.edu>.
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Using Directory Search (LDAP) to add Email Addresses into an Address Book
To add email addresses from the U.Va. Directory into an address book or group via the
Addressbook Management Screen:
- Go to the Addressbook Management Screen.
- If needed, scroll to the bottom of the screen until you
see LDAP Search (UVa Directory).
- Into the text box after the words
Enter name or computing id, type
the name (example: Mike Thomas) or userid (the part of the email address to
the left of the @ sign - example: mst3k) for which you want to search.
- Click the Search button.
- Click the down arrow after the words
Copy address(es) to an address book.
- Highlight the address book or group you want to use.
- In the email address box (where the search results appear), highlight the email
address(es) you want to copy.
- Click the Copy to button.
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Adding Another Group
To add a new group:
- Go to the Addressbook Management Screen.
- To see the list of available address books or groups, click the
down arrow next to the Display button.
- Highlight the address book or group into which you will add the new
address book or group (we recommend all address books or groups be in the
address book or group identified by your userid - example: mst3k).
- Click the Display button.
- After the words Add new group,
enter the name of the new address book or group into the text box.
- Click the Add button.
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Searching Address Books and Groups on the Addressbook Management screen
To search an address book or group from the Address Management
screen:
- Go to the Addressbook Management Screen.
- If there are no addresses displayed in the email addresses box
beside the words Display the selected addressbook,
select the address book or group in which you want to search.
- Enter the text (someone's name, someone's email
address) into the text box following the words
Search in the selected addressbook.
- Click the Search button.
The addresses in the selected address book or group will display
in the email address box.
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Copying Addresses to an Address Book or Group
To copy an email address from one address book or group to another:
- Go to the Addressbook Management Screen.
- Select the address book or group from which you want to copy the
email address(es). To see the list of available address books or groups from which
addresses can be copied:
- Click the down arrow next to the Display button.
- Highlight the address book or group you want to use.
- Click the Display button.
- Select the address book or group into which you want to copy the
email address(es). To see the list of available address books or groups to which
addresses can be copied:
- Click the down arrow after the words
Copy address(es) to an addressbook.
- Highlight the address book or group you want to use.
- In the email address box, highlight the email
address(es) you want to copy.
- Click the Copy to button.
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Deleting Addresses from an Address Book or Group
To delete an email address from an address book or group:
- Go to the Addressbook Management Screen.
- Select the address book or group from which you want to delete
one or more email addreses.
To see the list of available address books or groups from which
email addresses can be deleted:
- Click the down arrow next to the Display button.
- Highlight the address book or group you want to use.
- Click the Display button.
- In the email address box, highlight the email
address(es) you want to delete.
- Click the Delete button.
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Deleting an Address Book or Group
To delete an address book or group:
- Go to the Addressbook Management Screen.
- Select the address book or group you want to delete:
- Click the down arrow next to the
Display button to see your list
of address books and groups.
- Highlight the address book or group you want to delete.
- Click the Display button.
- In the email address box, highlight all the email
address(es) in the address book or group.
- Click the Delete button.
- Select your default address book or group:
- Click the down arrow next to the
Display button to see your list
of address books or groups.
- Highlight the entry that has your userid
enclosed in square brackets (example:
[mst3k].
- Click the Display button.
- In the email address box, highlight the email
address book or group you want to delete.
- Click the Delete button.
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Attachments
You may add up to three files as attachments to a Web Mail message. Note
that the total size of the combined attachments and message may not exceed 50 MB.
- Enter the compose window by clicking the Compose
tab at the top of the mailbox window. Enter the recipient address and
message text as usual.
- Scroll to the bottom of the message window to locate the attachment
tools.
- Enter the name and path of the first file you wish to attach in the
first attachment box, or click the Browse button to
search for the file on your computer's hard drive. Repeat in each of
the other two attachment boxes if needed.
- Click the Send button when you are ready to send
the message with the attachments.
Continue to Glossary | Web
Mail Login | Mail Management Tools | Settings
| Web Mail Home
For questions or assistance with Web Mail, send e-mail
to
webmail-consult@virginia.edu
or call the ITC Help Desk at (434) 924-3731.
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(delete).