Cavalier Computers HP DeskJet 3820 Installation Guide

 

NOTE: Do not connect the USB or parallel printer cable until instructed to do so.

Before Installing | Installing Software | Uninstalling Software

This document provides basic instructions for installing and for uninstalling (removing) the HP Deskjet 3820 printer software. The instructions are for a local installation (direct connection) using a USB or a parallel cable.

The driver on the CD included with the printer is the most current driver available AT THE TIME THE PRINTER IS MANUFACTURED. The CD includes more than just the printer driver. The CD may also include the printer's user's guide, drivers in other languages, and special features or additional software. Periodically, drivers are updated to include newer operating systems or to correct issues. HP recommends using the driver on your CD as long as the printer continues to function properly.

 

Before installing the software

Close any programs that launch at startup, such as faxing and antivirus software. Failure to disable active antivirus software may result in a corrupt or incomplete installation. Antivirus software usually places an icon next to the time; right-click this icon to bring up a menu that may allow the antivirus software to be shut down or disabled.

 

Installing the software

  1. Insert printer CD before connecting the cable to the printer. Wait for a moment while the computer automatically launches the CD and begins to load software files.
    NOTE: If a Found New Hardware Wizard window appears during installation, click Cancel.

    If the software does not launch automatically:

    • Click Start, then Run
    • In the text box, type D:\SETUP.EXE (where D is the letter of the CD-ROM drive).
    • Click OK.

     

  2. Click Install printer software.
  3. A Do you want assistance? screen will appear.

    Click Yes (recommended) for assistance, and then click the right arrow.

    OR

    Verify the setup as instructed; then click the right arrow to install.

  4. Click Yes if you have everything, then click the right arrow.
  5. Follow the on-screen instructions to complete the installation procedure.
  6. The Installation complete! window appears when the installation is finished.

NOTE: If the computer does not detect the printer, verify that the printer is connected and turned on, then click locate printer. If the computer still does not detect the printer, select the connection from the pull down menu; then click the right arrow to proceed.

 

Uninstalling the HP Deskjet 3820 printer software


If you are unable to complete the installation, the software should be uninstalled using the following steps, then reinstalled.

NOTE: Do not delete the icons in the Printers folder as this may cause problems getting the software to uninstall.

 

Uninstalling the software

Follow these steps to uninstall the software:

  1. Disconnect the USB or the parallel cable from the printer only.
  2. Insert the printer CD.
  3. When asked what you would like to do, click Remove printer software.
  4. When the Uninstaller screen opens, select Remove all; then click Next.
  5. Windows needs to be restarted for the changes to take effect, click Restart.


If you experience any problems with the setup of your HP printer, please first contact your resident hall Computing Advisor (CA), for assistance. You may also contact Cavalier Computers at (434) 243-8760, or the ITC Help Desk at (434) 924-3731.

 

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