ITC's Communication Services group provides voice communication and
telephone services to all University and Health Sciences Center departments,
students in residence halls, and the Regional Centers of the Division of
Continuing Education.
- Getting Phone Service at UVa
- Students will find a telephone in their dorm rooms; faculty and staff need to request service, usually through their department.
- Using the Telephone System
- Dialing instructions, telephone number formats, and help on handling annoying calls.
- Voicemail Options
- Xpressions voicemail is available for faculty and staff while students use PhoneMail. Both allow you to record, send, and receive voice messages from any touch-tone phone (or equivalent) at any time.
- Long-Distance Telephone Service
- Information on long-distance service for faculty, staff, and students, including student PINs.
- UVa Phone Directory Services
- The UVa phone directory is available both in print and online; self-update is available for some information.
- Special Phone Services
- Conference calling, TTY, ACD, and paging.
- Cellular Phone Service
- Telephone Services Billing
- General billing information, and rates for different phones and long distance.
- Managing Telephone Services in a Department
- Several reports are available by PTAO number; list of telephone counselors.
- Telephone Service Problems
- Who to contact for problems and response time info.